:root{--accent: #c20e35;--accent-dark: #9a0a28;--accent-soft: #f9eef0;--ink: #1a1a1d;--ink-soft: #8a8589;--ink-faint: #b8b3b6;--paper: #faf8f6;--card: #ffffff;--line: #efeae6;--line-strong: #e2dcd7;--ok: #1c8a5a;--warn: #c9810a;--radius: 20px;--shadow-sm: 0 1px 3px rgba(26,26,29,.05);--shadow: 0 4px 24px -6px rgba(26,26,29,.08), 0 1px 2px rgba(26,26,29,.04);--shadow-lg: 0 24px 60px -20px rgba(26,26,29,.18)}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{min-height:100%}body{font-family:Be Vietnam Pro,system-ui,sans-serif;background:var(--paper);color:var(--ink);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility;line-height:1.55}.cx{min-height:100vh;display:flex;flex-direction:column;align-items:center;padding:0 22px;position:relative}.cx:before{content:"";position:fixed;top:0;right:0;bottom:0;left:0;z-index:-1;pointer-events:none;background:radial-gradient(900px 480px at 50% -8%,rgba(194,14,53,.05),transparent 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#00000080}.imp-btn:hover{transform:translateY(-1px)}.imp-hint{font-size:12px;color:var(--ink-faint);line-height:1.4;flex:1;min-width:180px}.brand-pick{display:flex;gap:8px;justify-content:center;margin-bottom:18px}.brand-pick button{font-family:inherit;font-size:13px;padding:7px 16px;border-radius:999px;border:1px solid var(--line);background:var(--card);cursor:pointer;color:var(--ink-soft)}.brand-pick button.active{background:var(--accent);color:#fff;border-color:var(--accent)}.rtbl-scroll{overflow:auto;max-height:62vh;border-radius:var(--radius);border:1px solid var(--line);background:var(--card);box-shadow:var(--shadow)}table.rtbl{border-collapse:collapse;table-layout:fixed}table.rtbl th,table.rtbl td{text-align:left;padding:11px 14px;border-bottom:1px solid var(--line);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:14px;font-variant-numeric:tabular-nums}table.rtbl th{background:var(--paper);position:sticky;top:0;z-index:2;font-size:12px;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.04em;font-weight:600;position:relative;-webkit-user-select:none;user-select:none}.rtbl .th-label{display:block;overflow:hidden;text-overflow:ellipsis}.rtbl .col-resizer{position:absolute;top:0;right:0;width:8px;height:100%;cursor:col-resize;z-index:3}.rtbl .col-resizer:hover,.rtbl .col-resizer:active{background:var(--accent);opacity:.4}.rtbl-empty{text-align:center;color:var(--ink-soft);padding:30px}.inbox{display:grid;grid-template-columns:340px 1fr;gap:0;background:var(--card);border:1px solid var(--line);border-radius:20px;box-shadow:0 1px 2px #1010120a,0 12px 40px -16px #1010121f;overflow:hidden;height:68vh}.thread-list{border-right:1px solid var(--line);overflow-y:auto;background:#fcfbfa}.thread-list::-webkit-scrollbar,.chat-body::-webkit-scrollbar{width:7px}.thread-list::-webkit-scrollbar-thumb,.chat-body::-webkit-scrollbar-thumb{background:#00000014;border-radius:99px}.thread{padding:15px 18px;cursor:pointer;transition:background .15s ease;display:flex;gap:13px;align-items:center;position:relative}.thread+.thread{border-top:1px solid rgba(0,0,0,.04)}.thread:hover{background:#00000006}.thread.active{background:#fff;box-shadow:inset 3px 0 0 var(--accent)}.thread .av{width:44px;height:44px;border-radius:50%;flex-shrink:0;font-size:16px;display:flex;align-items:center;justify-content:center;font-weight:600;color:#fff;background:linear-gradient(135deg,#c20e35,#e0506b);box-shadow:0 4px 12px -4px #c20e3580}.thread.alt-oa .av{background:linear-gradient(135deg,#1c5fb0,#4a8fd6);box-shadow:0 4px 12px -4px #1c5fb080}.thread .meta{flex:1;min-width:0}.thread .nm{font-weight:600;font-size:14px;color:var(--ink);display:flex;align-items:center;gap:7px}.thread .nm-text{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.thread .pre{font-size:12.5px;color:var(--ink-soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:3px}.thread .badge-unread{background:var(--accent);color:#fff;font-size:11px;min-width:19px;height:19px;border-radius:999px;display:flex;align-items:center;justify-content:center;padding:0 5px;font-weight:600;flex-shrink:0}.oa-tag{display:inline-flex;align-items:center;font-size:10px;font-weight:700;padding:2px 8px;border-radius:999px;letter-spacing:.03em;text-transform:uppercase;flex-shrink:0}.oa-tag.yokool{background:#e9f1fb;color:#1c5fb0}.oa-tag.tamayoko{background:#fdeaef;color:#c20e35}.oa-tag.neutral{background:#f0efed;color:#8a8589}.chat{display:flex;flex-direction:column;background:#fff}.chat-head{padding:18px 24px;border-bottom:1px solid var(--line);font-weight:600;font-size:15px;display:flex;align-items:center;gap:10px}.chat-head small{display:block;color:var(--ink-soft);font-weight:400;font-size:11.5px;margin-top:3px;letter-spacing:.01em}.chat-head .hd-name{display:flex;flex-direction:column}.chat-body{flex:1;overflow-y:auto;padding:24px;display:flex;flex-direction:column;gap:12px;background:radial-gradient(120% 80% at 50% 0%,#fcfbfa,#fff 60%)}.bubble{max-width:70%;padding:11px 15px;border-radius:16px;font-size:14px;line-height:1.5;box-shadow:0 1px 2px #0000000a}.bubble.in{background:#f4f2f0;color:var(--ink);align-self:flex-start;border-bottom-left-radius:5px}.bubble.out{background:linear-gradient(135deg,#c20e35,#d63555);color:#fff;align-self:flex-end;border-bottom-right-radius:5px;box-shadow:0 4px 14px -6px #c20e3580}.bubble .t{font-size:10.5px;opacity:.55;margin-top:5px}.chat-input{display:flex;gap:10px;padding:16px 18px;border-top:1px solid var(--line);background:#fff}.chat-input input{flex:1;padding:13px 16px;border:1px solid var(--line);border-radius:12px;font-size:14px;font-family:inherit;transition:.15s}.chat-input input:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px var(--accent-soft)}.chat-input button{padding:0 24px;border:none;color:#fff;border-radius:12px;font-weight:600;cursor:pointer;font-family:inherit;font-size:14px;background:linear-gradient(135deg,#c20e35,#d63555);transition:transform .12s,box-shadow .12s}.chat-input button:hover:not(:disabled){transform:translateY(-1px);box-shadow:0 8px 18px -8px #c20e358c}.chat-input button:disabled{opacity:.45;cursor:not-allowed}.chat-empty{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;color:var(--ink-soft);font-size:14px;gap:12px}.chat-empty .ce-icon{font-size:32px;opacity:.35}.window-note{font-size:12px;color:var(--warn);background:#fdf6ec;padding:10px 18px;border-top:1px solid var(--line);line-height:1.5}.login-box{max-width:380px;margin:18vh auto 0}@media (max-width: 860px){.admin-layout{flex-direction:column}.sidebar{width:100%;height:auto;position:static;flex-direction:row;flex-wrap:wrap;align-items:center;padding:14px}.sidebar .logo{border:none;padding:0 12px 0 6px;margin:0}.sidebar nav{flex-direction:row;flex-wrap:wrap;flex:1}.sidebar nav button{width:auto}.sidebar nav button .ico{display:none}.sidebar .side-foot{border:none;padding:0}.sidebar .logout{width:auto}.admin-main{padding:22px}.stats{grid-template-columns:repeat(2,1fr)}.inbox{grid-template-columns:1fr;height:auto}.thread-list{max-height:240px}.chat{min-height:400px}}